Lux Kono Troubleshooting Guide

February 12, 2020 Elaine

If your Lux Kono thermostat is not working, this guide will help you to troubleshoot and fix typical problems.

Whether the thermostat isn’t changing temperatures, doesn’t switch on, or fails to connect to the internet, our Kono thermostat troubleshooting guide will take you through the processes for fixing that particular issue.

If you are new to the LUX Kono, you can check out our review of the thermostat and the features it has on offer.

How to connect Lux thermostat to your Android device

From your Google play store, download the Lux App
Press then turn the knob on the Lux thermostat to find the Wi-Fi icon on the screen
Press the knob to select Wi-Fi “ON”
Again, turn the Knob for the “And” option for your Android device
Open the Lux App, go to thermostat list and type the (+) icon at the top of the screen to add a new thermostat
Open the snap cover of your Kono thermostat to find the Wi-Fi user ID and password
Return the cover and enjoy managing your Kono from the palm of your hand

How to install the Kono Smart thermostat with a C-Wire

Unplug your heating and cooling equipment
Remove the front cover of your old thermostat
Check for one of following wiring configurations on your old thermostat

Conventional 1Heat/1Cool – Y, G, W, R, C
Conventional 2Heat/1 Cool – Y, G, W, W2

Single-Stage Heat Pump – Y, G, R, O/B, C

Auxiliary Heat or Dual Fuel Heat Pump – Y, G, R, O/B, W, C

Choose your wiring system
Connect each labeled wire with its corresponding terminal by pressing down the lever
Fasten your KONO Smart to its base
Return power to your heating and cooling system.

That’s how you hook it up without a C-Wire though you can still opt to use a power extender kit.

How to Install the Kono Smart without a C-Wire

Unplug your heating and cooling equipment
Remove the front of your old thermostat from its base
Check for wiring compatibility on the old thermostat as follows

Conventional 1 heat/1 cool – Y, G, W, R
Conventional 2 heat/2 cool – Y, G, W1, W2, R

Follow the terminal labels on the Lux thermostat base marked Power Bridge.
Press the lever to insert the wire to the corresponding terminal.

Connect the Y wire to terminal 1
Connect the W wire to terminal 2
Connect the R wire to terminal 3
Connect the G wire to terminal 4

Remove the door panel of your furnace to access the control board and transformer.
Label the four wires from the furnace to your thermostat – Y, G, W & R.
Disconnect the wires from the control board.
Open up your Power Bridge casing
Reconnect the wires that were disconnected from your furnace into the corresponding terminals of the power bridge using the above terminal connections
Insert the wires from the Power Bridge into the corresponding terminals on your furnace control board.
You now have a wire going to the C terminal on your furnace.
Put your panel door back on and return the power back to your heating and cooling system.

How to adjust temperatures on the Kono Smart without a Smartphone

Press, then turn the knob on the thermostat to select temperature mode
Turn the knob clockwise to increase the temperature or counterclockwise to reduce the temperature
Press the knob to set the temperature

How to access Menu Options on the Kono Smart

Press the knob to get to the menu
Turn the knob left or right to scroll through the menu
Press the knob to select a menu option
Press and hold the knob for 5 seconds to cancel your selection

How to connect to Wi-Fi Network on Kono Smart thermostat

Turn the knob to choose between the Wi-Fi ‘on’ and ‘off’ option
Press the knob to selection “on”
Choose the device you need to connect to, either ios or android

Kono Smart thermostat keeps fan always running? How to fix

Using the knob go to the menu to select the fan mode option
With “on” selected, the fan will always stay on
Select auto to run the fan automatically when you need it
Select IAQ, to periodically run the fan

How to set a Seven Day Schedule on Lux Kono

Before using this method, it is important to note that it only works when you have hooked up a smartphone and you have the smartphone app

On the LUX app use the “calendar” button to set a heating/cooling schedule
Select the mode “Schedule” on your Lux thermostat to create a fixed schedule for all days of the week.

Check this too: Lux Kono Thermostat Review – Is It Worth Its Price?

Hopefully, this guide has enabled you to fix issues with your Lux thermostat. If you are encountering any issues that haven’t been covered here, don’t hesitate to let us know. If your thermostat is new and still under warranty, take it to a certified distributor or you might risk voiding your warranty.

Lux Thermostats